Frequently Asked Questions
What is SwitzerlandWithMatthew.com?
SwitzerlandWithMatthew.com is a website operated by San Nicola di MDG, sole proprietorship.
The brand is led by Matthew D., a private guide raised and based in Lugano, in the distinguished southern Swiss region of Ticino. Switzerland With Matthew curates bespoke, high-end travel experiences across Ticino and throughout Switzerland, offering discerning guests personalized itineraries, refined service, and an authentic insider perspective on the country’s most exceptional landscapes, culture, and lifestyle.
What is San Nicola di MDG?
San Nicola di MDG is a sole proprietorship officially registered with the Lugano Commercial Register. The company is authorized to organize and promote day trips and multi-day excursions throughout Switzerland.
Why did you choose San Nicola as a company name?
San Nicola, known in English as Saint Nicholas, is the patron saint of travelers and pilgrims. What better way to embark on a journey than with the blessing and protection of a saint.
That said, Switzerland With Matthew warmly welcomes and serves guests of all religions, cultures, and backgrounds, with the utmost respect and discretion.
Are you insured?
Yes. As required by Swiss law, the company maintains appropriate civil liability insurance to cover the organization and operation of day and multi-day excursions in Switzerland, ensuring protection for guests in the event of an incident.
Are you a licensed tour guide?
In Switzerland, there is no specific professional license equivalent to the certifications or licenses required in certain other countries. I have accumulated several years of hands-on professional experience and have developed my expertise through continuous learning and professional development. I consistently keep my knowledge and skills up to date by following current industry standards, techniques, and developments.
How did you prepare to become a tour guide?
Since my school years, I have had a strong interest in history and geography, which has greatly contributed to my development as a local guide in Switzerland. My family background has also given me a deep and personal connection to the country: my grandfather was originally from the Verzasca Valley, while my grandmother came from the Canton of Zurich. Growing up with these different regional influences has given me a broader and genuinely Swiss perspective on the country, its culture, traditions, and diversity.
I believe that being a good guide is not only about knowing facts, but also about continuously learning, exploring, and experiencing Switzerland firsthand. I regularly discover new places, deepen my knowledge, and stay curious about the history, culture, landscapes, and people that make Switzerland unique. This combination of personal connection, experience, and continuous learning is what allows me to offer visitors an authentic and knowledgeable Swiss experience.
How are you able to offer so many destinations while maintaining exceptional quality?
Switzerland may be a small country geographically, but it is remarkably diverse in its landscapes, cultures, languages, traditions, and history. Truly understanding a location requires time, dedication, and continuous study. Depending on the size of the area, its history, and the level of depth one wants to achieve, it can take six months to a year or even longer to properly study a particular location in Switzerland.
My learning continues well beyond my professional duties. When I am off duty, I dedicate much of my free time to studying Switzerland. I often use my train journeys to read, research, and deepen my knowledge of different regions, their history, and their cultural heritage. I believe that a good guide should never stop learning, even when not working.
What interests me most is understanding how the past continues to shape life in Switzerland today. History is not simply a collection of events that happened centuries ago; its influence can still be seen in today’s political system, regional identities, architecture, traditions, languages, borders, and even in the way people live and think.
Events such as the influence of the Habsburgs or the campaigns of Napoleon, for example, affected different parts of Switzerland in different ways, and their consequences can still be understood in the Switzerland we see today.
For me, guiding is about making these connections clear: showing how the Switzerland of the past has helped create the Switzerland we experience today. This combination of continuous learning, personal experience, and a deep interest in history allows me to offer visitors a more meaningful and authentic understanding of the country.
What modes of transportation are included in your tours?
This is place for text
Are meals included in your tours?
This is place for text
Do you accommodate travelers with allergies or special dietary requirements?
This is place for text
In a chocolate tour, how much chocolate will we taste?
This is place for text
In a cheese tour, how much cheese will we taste?
This is place for text
For tours that include a meal, what are the portion sizes like?
This is place for text
Are alcoholic beverages served on your tours?
This is place for text
How long do your tours last?
This is place for text
Why don’t you offer 2-hour tours?
This is place for text
Are tours held in any weather?
This is place for text
What is the best way to contact you to make a reservation?
This is place for text
How do we pay for a tour?
This is place for text
Should we tip the guide?
This is place for text
Where does the pick-up take place on the day of the tour?
This is place for text
Where does the tour end?
This is place for text
Are children welcome on your tours?
This is place for text
Are people with limited mobility welcome on your tours?
This is place for text